Lost an item in Toronto ?
We have all experienced the anxiety of losing or misplacing personal belongings. We all love to travel, but the inconvenience of losing your property can ruin your trip.
Lost and Found Toronto was created for the purpose of minimizing the stress of these losses. And reconnecting you with your lost item as soon as possible. If you’re looking for a lost item, you can register a claim online.
Unlike other sites that use inefficient automated systems, we have chosen to invest in people. An advisor will take care of your claim using their local Lost&Found contacts. Inder to optimize the chances of finding your lost item.
We are a human network woven into public transport systems, train stations and airports. But also in public and private spaces in downtown Toronto.
Lost and Found Toronto Benefits
Time is money
Don’t waste your personal time for an activity you don’t really master. Taking a step back and letting a specialist work for you is proof of wisdom.
Dedicated to your cause
Our team is motivated and trained to search for lost items. In spite of the non-result clause, we will do what is necessary to assure you the best possible follow-up.
Humans are not replaceable
We are in favor of an approach that is not 100% automated. We inject human intelligence into the various databases in order to improve the rate of objects found.
Our mission
Hundreds of items are lost every day in Toronto.
Every airport, transport company (railway, metro, bus), university, stadiums have their own lost and found office. And even many shops and parks.
However, they do not have the means to work effectively or in collaboration. Lost and found departments, especially in high traffic locations, are often overwhelmed. They can take a few days to process inventory.
Did you know that valuables that are not collected by the owners are sold at Police Auctions Canada or offered to associations? For the rest, they are usually thrown away. The storage period for items generally varies from one week to one year. Usually, found items are kept between 30 and 90 days.
This site offers help and advice to find a lost item in Toronto. Whether it has financial or sentimental value, we want to support you in finding your item as soon as possible before it is sold or destroyed.
FAQ
What happens after I file a claim for lost item?
First, a case will be opened based on the details you provide regarding your lost property. To improve your chances of finding the item, we encourage you to provide as much detail as possible about the conditions of the loss. And especially to carefully describe your property.
Following this, a designated agent will act on your behalf in order to take the necessary steps with the identified company or institution. We will provide all the information necessary to optimize the search. And comply with the procedures in force. As soon as the item has been found, you will be directly contacted by the office in possession of your property.
Are there several Lost and Found services in Toronto?
As a matter of principle, the collection and management of lost objects in a commune is the responsibility of the city hall. But in Toronto, it is the Toronto Police Service that is in charge of managing objects found in public places.
Property found on the TTC, MiWay or Go Transit network are not forwarded to the Toronto Police Service’s Lost and Found Service.
There are therefore several Lost and Found services in Canada’s largest city. Airports, for example, also have their own Lost and Found office.
If you lose an object at the airport, on a train or bus, you have to report the loss of your object via several official websites.
Where are the most active lost and found offices in Toronto?
Every day thousands of passengers take off and land at airports in the Greater Toronto Area (GTA). Toronto Pearson International Airport (YYZ) is the most popular ahead of Toronto Island Airport (YTZ) and Hamilton-John C. Munro International Airport (YHM).
Many items are lost in other transport systemps. Such as TTC subway and streetcar, GO Transit train and Mississauga MiWay. Items are also often left behind while waiting for transport. Such as at Up Express stations or Brampton Transit stations.
Busy places also collect many lost items like universities (University of Toronto, York University, Ryerson, etc. …). Tourist attractions are another hotspot for forgetting or misplacing property (CN Tower, Distillery District, St. Lawrence Market, Canada’s Wonderland, AGO, Casa Loma …). Unfortunately, not all of these are equipped with a lost and found office.
What are the most commonly lost items in Toronto?
Electronic equipment is by far the most sought after lost property. This includes laptops (MacBook Air or Pro), tablets (Ipad), and headphones (Apple, Bose, Beats). Others have lost e-readers (Kindle), watches, cameras (Nikon, Canon , Fujifilm) or smartphones (iPhone, Samsung, Huawei).
Next comes personal effects. We distinguish two kinds. Affective objects. Like glasses, handmade hats, scarves, pacifiers and soft toys for young children. And personal or financial objects. For example : wallets or purses, transport cards (Presto card), bank card (VISA, Mastercard, Amex), ID, passport.
Lost and Found Toronto is an independent service site
You are currently on the home page of the Lostfoundtoronto.com website. It offers practical information to help users who have lost a laptop, ID, suitcase or other personal belongings in Toronto.
We are not a partner, associate or affiliate with the authorities. Or any service in charge of the collection and public management of lost or found objects.
We are not associated or linked to the City of Toronto municipal services. Nether the Prefecture of Toronto, the Toronto Police Service or any other public service.
This site will soon offer help pages in French, Spanish and Chinese. In order to assist tourists staying or visiting the largest city in Canada.
If you wish to contact a lost and found service directly, we invite you to visit their official website. You could contact them by phone or to present to their office in person.